STARS2 Information

The Caltrans' Single-Trip Application and Routing System (STARS) is an electronic method for customers to obtain single-trip oversize/overweight transportation permits.  The original STARS has been replaced with a web-based permit application system known as STARS2.  Caltrans uses the same review process for a permit application submitted through STARS2 and a permit application sent through a fax machine.

A special feature in STARS2 allows customers to use the CalRoute – Route Clearing Database to generate a route. The database verifies the route is clear of any height and/or weight violations.  The customer then submits a single-trip application along with their generated route to Caltrans for review and approval.  STARS2 significantly improves turnaround time for customers and streamlines application processing for Caltrans. Caltrans' permit writers can approve or deny applications and return the processed application more efficiently.  The customer can then print their approved permit application from their STARS2 account.

STARS2 permit fees are the same as the current single-trip permit, $16.00, and billed on a monthly basis through the Caltrans debtor account.

STARS2 Features:
  • Templates allow for quick set up, easy editing, and reduces data entry.
  • Route clearing database provides current route restrictions.
  • Customers can print approved permits and reports.
  • Security to protect customer's privacy.
STARS2 Customer Requirements:
  • A Caltrans debtor account.
  • Internet access.
Please review the information below for instructions on how to register for a STARS2 account and create permit applications using the system. 
Account Instructions:
Customers interested in submitting permits with STARS2 will need a debtor account prior to registering for a STARS2 account. Registration for a STARS2 account is required for all users. Once you register for an account and receive an email verification that your account has been approved, you may set up your account and begin submitting permits through STARS2.
Interactive Application Instructions:
Use the instructions below to learn how to complete a STARS2 permit application, add additional user profiles, manage trucking companies, and manage the permit queue. CalRoute - Route Clearing Database:
All STARS2 permit applications must be submitted using the new CalRoute - Route Clearing Database. Visit the CalRoute resources page for more information.
For more information, contact STARS IT Technical Support Team.
For general information regarding STARS2 and/or questions on extralegal permits, contact the Transportation Permits Office.
For new STARS2 customer training, contact STARS Training Team.

Contact Information

Permits Issuance Branch
1823 14th St., Sacramento, CA 95811-7119

Main Phone: (916) 322-1297
Single Trip Fax: (916) 322-4966
Annual/Repetitive Fax: (916) 445-0469
Variance Fax: (916) 322-1505

Office Hours: 8am-5pm, Mon-Fri
(Closed on State Holidays except ML King Day, Cesar Chavez Day, & Veterans Day)
Walk-In Hours: 8am-3pm, Mon-Fri
(Closed on State Holidays)

Holiday Info:
Special Conditions for Holiday Travel
2018 Holiday Office Info


After-Hours Permit Emergencies: (916) 653-3442
Emergency Permit Procedures


Other Contacts:

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